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Here at MJD Recoveries we recognize that every staff member contributes to our success. We value each and every employee who serves on our team. We promote self advancement and work life balance. Our company is a virtual based company which offers our employees the opportunity to work in the comfort of their own home as well as set their own schedule. If this sounds like the opportunity for you view our openings below.
Flexible Schedules, Quick Career Advancement, Competitive Salaries, And Remote Working Opportunities.
18 years of age or older
High School Diploma or GED
Computer & Mobile Phone
Internet Access
Key Responsibilities
•Inputting new client records in a timely and accurate manner
•Set Consultation meetings & send meeting reminders
• Create Client files in a centralized location
• Maintain online forms for intake purposes
• Gathering and verifying information regarding new referrals
• Setting and completing reminders to follow up on information/documents not yet received
• Notifying Client Service Coordinators/Team Leader of addition of information/documents to orders
• Assisting Client Services Coordinators with daily reminders
Key Responsibilities
•Update clients on their account status & claims process
• Tracking/documentation of client claims records.
• Client Conflict Resolution and troubleshooting
• Gathering and verifying information regarding new referrals.
•Maintain Client records and files
• Follow up on information/documents not yet received.
•Promptly respond to all client emails and inquiries
•Prepare and Provide claims reports as requested
• Arranges client meeting, appointments and provides reminders
Key Responsibilities
• Prepare presentations, special reports, memoranda, word processing, spreadsheets as requested
• Maintain company files and records
• Update social media sites (LinkedIn, Twitter, Facebook, etc.) as instructed
• Handles executives’ requests and queries
• Arranges executive meeting, appointments and provides reminders
• Generate expense reports and assists in reconciling credit card charges to ensure timely and accurate reimbursement
• Assist with Accounts Receivable & Payable
• Creates Power Points for internal and external meetings
Key Responsibilities
• Conducts title/mortgage/lien research to compile search packages ranging in complexity
• Processes departmental documents requiring specific knowledge of functional operations, type correspondence and reports from rough drafts.
• Researches, investigates, and creates discovery reports; documents all research; and prepares endorsements and supplemental documents
• Compiles, investigates and interprets agency records in order to determine property ownership and rights
•Performs routine clerical duties such as inspections, posting, court and county records retreival, order entry, production typing and file preparation.
•Follow research guides and procedures as outlined by standard surplus recovery policy and procudures
Key Responsibilities
• Following up on sales leads generated by campaigns and yourself to establish sales meetings with customers in the region covered.
•Manage high volume calls inbound and outbound
•Follow contact scripts for during prospective calls
• Building rapport through a consultative based sales approach to understand the customer and how to best serve them.
• Quickly outline our company service and claims process and service benefits
• Tracking/documentation prospect calls and follow up accordingly
• Set and met enrollment target goals
• Maintain the highest level of professionalism and customer service.
Key Responsibilities
• Oversee staff performance and review process for all department employees, including the development of goals and expectations.
• Align internal procedures with standard surplus recovery procedures
• Develop enhancements to current processes and scope of team activities
• Host monthly staff meetings and conduct 1-1’s with direct reports.
• Determine training needs of staff and coordinate efforts
• Assist Management with various projects and recommendations for process improvements.
• Assist with internal and external audit engagements as they relate to the department
• Keep department head informed via regular status meetings or reports on all activities, projects and accountabilities of the team.
• Collaborates within the team and across functional lines to achieve common organizational goals
• May perform the department’s most complex activities on a routine basis
Here at MJD Recoveries we are an equal opportunity employer. We welcome individuals from all walks of life. We have a strong appreciation and respect for what makes us different. We truly believe our diversity is our strength and often leads to our innovation.